dhonni88's Privacy Policy
Your personal information is completely safe with us — we keep your data protected through SSL encryption and a strict privacy policy.
Our Commitment
dhonni88 is a trusted online betting and casino platform in Bangladesh. Protecting our members' privacy is one of our highest priorities. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your personal information. This Policy applies when you use dhonni88's website, applications, and services.
By using our platform, you are agreeing to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
dhonni88 never sells your information to third parties. All our data-related operations are protected by SSL encryption and are conducted in accordance with international data protection standards.
1. Information Collection Methods
dhonni88 may collect information from you in various ways. Below is a detailed description of what types of information we collect and how we collect them.
Registration and Account Information
When you create an account on dhonni88, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Username and password (encrypted)
- National ID or passport details (for verification)
Financial Transaction Information
For deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket number
- Bank account details
- Transaction history and amounts
- Transaction date and time (per BST)
Technical Information
Automatically collected while using our platform:
- IP address and device information
- Browser type and version
- Operating system information
- Session logs and usage patterns
- Cookie and local storage data
Gaming Activity Information
To improve your gaming experience, we store:
- Play history and preferred games
- Bet amounts and results
- Bonus claims and wagering activity
- Game session duration
2. Use of Your Information
dhonni88 uses your personal information only for the purposes listed below. We never use your information for any other purpose without your permission.
Service Operations
We use your information to create and manage your account, process transactions, provide gaming services, and ensure support. Our 24/7 live chat support team uses this information to assist you effectively.
Identity Verification and Security
Using national ID or passport details, we ensure that our platform is used only by those aged 21 or above. This information is also used for anti-money laundering and fraud detection.
Service Improvement
By analyzing your gaming preferences and platform usage patterns, we improve dhonni88's services and create a personalized experience for you.
Meeting Legal Obligations
We may use your information to comply with applicable laws, regulations, and directives from regulatory authorities. Information may also be used to resolve any legal claims or disputes.
3. Disclosure and Sharing of Information
dhonni88 never sells your personal information or transfers it to third parties for advertising purposes. Information may be shared in the limited circumstances described below.
Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete deposits and withdrawals. These partners have their own privacy policies.
Game Providers
Pragmatic Play, Spribe, JILI, PG Soft, and other game providers access the minimum session information required to operate gaming services.
Legal Authorities
We may provide information as a legal obligation in response to a court order, legal process, or a valid request from a government regulatory authority.
4. Cookie and Tracking Technologies
dhonni88 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These are essential for maintaining login sessions and security. They cannot be disabled.
Functional Cookies
Used to remember your preferences and language settings. These improve the user experience.
Analytics Cookies
Collect statistics on platform usage to help improve services.
Cookie Controls
Most cookies can be controlled or deleted through your browser settings.
5. Data Protection Measures
dhonni88 applies industry-standard security measures to protect your information. However, no method of data transmission or storage on the internet is 100% secure, so we continuously work to improve our security measures.
SSL/TLS Encryption
All data transmissions are protected by 256-bit SSL encryption, which keeps your information unreadable during transfer.
Secure Server Infrastructure
Our servers operate in secured data centers with continuous monitoring and access controls in place.
Access Controls
Only authorized staff can access your information on a need-to-know basis. All access is logged.
Regular Security Reviews
Our security team regularly audits the system and resolves any vulnerabilities quickly.
6. Your Rights and Choices
As a dhonni88 member, you have certain important rights over your own information. We respect these rights and are committed to helping you exercise them.
Right to Access
You may request a copy of your personal information held by us at any time. We will fulfill this request within a reasonable time.
Right to Correction
If there are any errors or incomplete details in your information, you can contact us and request corrections.
Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
You may ask us to restrict the processing of your information for specific purposes. Send this request in writing to our support team.
Data Portability
You may request your information in a structured, commonly used, and machine-readable format.
Right to Object
You may object to certain types of data processing, particularly in the case of marketing communications.
To exercise any of the above rights, contact our support team via live chat or email ([email protected]). We will review your request within 30 business days.
7. Data Retention Period
Active Account Information
We retain all relevant information for as long as your account remains active. This is essential to provide services and ensure security.
Closed Account Information
Even after an account is closed, certain information is retained for the legally required period to comply with legal obligations, tax, and financial regulations.
Transaction Records
Records of all financial transactions are retained for the period required by applicable law. These records are kept for accounting and audit purposes.
Technical Logs
System logs and technical information are generally retained for up to 90 days, after which they are securely deleted unless an investigation requires otherwise.
8. Protection of Minors
dhonni88 is a platform for those aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is applied at the time of registration. If we become aware that a minor is using our services, we will immediately suspend their account and delete all associated information.
If you believe a minor is using our platform, please notify our support team immediately.
9. Changes to This Policy
dhonni88 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform.
Continued use of our platform after an update means you agree to the revised policy. We therefore recommend that you visit this page regularly.
The "Last Updated" date at the top of each version of this policy will let you know when it was most recently changed.
Contact and Support
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us. Our support team provides assistance fully in Bengali.
Live Chat Support
Our 24/7 live chat support is conducted fully in Bengali. Chat directly for any privacy-related questions.
Active: 7 days a week, 24 hours a day
Email Support
For data protection requests or detailed questions about the Privacy Policy, contact us by email.
This Privacy Policy is recommended to be read together with dhonni88's Terms and Conditions and Responsible Gaming Policy.